Terms And Conditions

  • @ Wingame. All rights reserved; reproduction, adaptation, or translation without permission is prohibited except as allowed under the copyright laws. All the text, graphics, design, content, code and other works over the Wingame application and website are the copyrighted work and trademark act of WinGame Enterprises. Wingame is legal entity of WinGame Enterprises. The product/ idea/ invention is petant filed by its inventor WinGame Enterprises.

    • 1. General Terms:

  • These Terms of Service are executed between you (hereinafter referred to as User") and us i.e. Wingame (hereinafter referred to as "Company") and governs the usage of the Services (as defined hereinafter), the Platform (as defined hereinafter) and/or the Application (as defined hereinafter). Please read the following terms of service ("Terms of Service") carefully before registering on, accessing, browsing, downloading or using the Services, the Platform and/or the Application and you understand and agree to be bound by the terms and conditions of these Terms of Service and the Privacy Policy, and any related documents and modifications or amendments made thereto by Wingame from time to time, at its sole discretion. If the User does not agree to these Terms of Service, it is not authorized to use the Services, Platform and/or Application.
  • By accepting these Terms of Service, the User represents that it has the capacity to enter into or, if it is acting on behalf of an entity, that the User has the authority to bind such entity to a legally binding contract, and the User agrees that these Terms of Service legally bind the User or the entity on behalf of which it purports to act, in the same manner as a signed, written, paper contract. The User confirms, represents and warrants that it is above the age of 18 (eighteen) years or the age of majority in the jurisdiction of your residence. Wingame reserves the right to terminate your access and refuse to provide you with access to the Platform and/or Application if we discover that you are under the age of 18 (eighteen) years or the required legal age in your jurisdiction. You further represent and warrant that you are not under any legal or other deficiency which prevents/may prevent you from: (i) entering into a valid contract under the Applicable Laws (as defined hereinafter); and (ii) making valid payment to Wingame for Services on the Platform and/or the Application.
  • Further, accessing and/or using the Services, Platform, and/or Application and/or using any of the information provided therein shall be deemed to signify the User's unequivocal acceptance of these Terms of Service and the Privacy Policy (as defined hereinafter) and the Privacy Policy (as defined hereinafter). The User expressly agrees and acknowledges to be bound by the Terms of Service, regardless of however the User or anyone on the User’s behalf has accessed, installed, downloaded or used the Services, Platform and/or Application and whether or not the User has registered on the Platform.
  • In the event that the User or anyone acting on the User's behalf does not wish to be bound by the Terms of Service, the User (or the legal person/entity acting on the User's behalf) unequivocally agrees to refrain from accessing, browsing, downloading, using or retaining the Services and/or Platform and/or Application on any device in any manner whatsoever. The User agrees that anything done or caused to be done by the User or anyone acting on the User’s behalf, whether expressly or impliedly is in contravention with the Terms of Service and will render the User liable for legal and punitive action. You confirm that you are responsible for, and agree to comply with, all laws, rules, and regulations applicable to your use of the Platform, Application and Services, any transaction you enter into on the Platform and/or Application, or in connection with your use of the Platform and/or Application.
  • These Terms of Service are made between you and us and shall come into effect on the date which you access the Platform and/or Application and/or download the Application and/or your Account is created whichever is earlier, and shall continue unless and until terminated by us or you.

    • 2. DEFINITIONS

  • The following expressions shall have the meanings as set forth below:
  • "Account" shall have the meaning ascribed to it in below of these Terms of Service. "Applicable Laws" shall mean any and all: (i) laws, statutes, constitutions, treaties, rules, regulations, ordinances, codes, guidance, and common law; and (ii) all judicial, executive, legislative, administrative or military orders, directives, decrees, injunctions, judgments, permits, agreements, and other legal requirements, in each case, of, with, or adopted or imposed by any Governmental Authority (as defined hereinafter), now or hereafter in effect and, in each case, as amended from time to time.
  • "Application", singular or plural, refers to any of Wingame Web based / internet-based computer programs, smart phone, tablet or personal computer applications and all other software programs.
  • "Coin" shall man and refer to a unit of in-game currency which may be purchased by the User for participating in the Contests (as defined hereinafter). It is clarified that 1 Coin shall be equivalent to One Indian Rupee. "Content" means all information that is created, uploaded, posted and stored on the Platform and/or Application such as text, photos, audio, video, or other materials and information, and includes any other information made available by Wingame on or through the Platform or Application, including proprietary content and any content licensed or authorized for use by or through Wingame from a third party. "Contest" means and refers to the quizzes and other skill based competition offered by Wingame on the Platform in which Users compete for Winnings. Contests may be either ‘paid’ or ‘free to play’. Paid Contests require the Users to pay an Entry Fee for participation, whereas free to play Contests are open to all Users without any Entry-Fees.
  • "Data Protection Law" means any data protection, data security or privacy law, including, without limitation, the Indian Information Technology Act, 2000, Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, the EU General Data Protection Regulation 2016/679 applicable for Users from the European Union (the "GDPR") and any laws governing Personal Data, Sensitive Personal Data or information from outbound telephone calls, transmission of electronic mail, transmission of facsimile messages and any other communication-related data protection, data security or privacy laws. "Entry-Fees" refers to the fee which Users pay either in the form of Bonus Tickets or Coins available in their Account to participate in a Contest on the Platform. "Governmental Authority" means any government authority, statutory authority, regulatory authority, government department, agency, commission, board, tribunal or court or other law, rule or regulation making entity/ authority having or purporting to have jurisdiction on behalf of the Republic of India or any state or other subdivision thereof or any municipality, district or other subdivision thereof.
  • "Intellectual Property" or "IP" includes ideas, concepts, creations, discoveries, inventions, improvements, know how, trade or business secrets; trademarks, service marks, designs, utility models, tools, devices, models, methods, procedures, processes, systems, principles, synthesis protocol, algorithms, works of authorship, flowcharts, drawings, books, papers, models, sketches, formulas, proprietary techniques, research projects, copyright, designs, and other confidential and proprietary information, databases, data, documents, instruction manuals, records, memoranda, notes, user guides, in either printed or machine-readable form, whether or not copyrightable or patentable or protectable under any other intellectual property law, or any written or verbal instructions or comments. "Intellectual Property Rights" or "IP Rights" include: (i) all rights, title, and interest under any statute or under applicable law including patent rights; copyrights including moral rights; and any similar rights in respect of the Intellectual Property, anywhere in the world, whether negotiable or not; (ii) any licenses, permissions and grants in connection therewith; (iii) applications for any of the foregoing and the right to apply for them in any part of the world; (iv) right to obtain and hold appropriate registrations in Intellectual Property anywhere in the world; (v) all extensions and renewals thereof; and (vi) causes of action in the past, present or future, related thereto including the rights to damages and profits, due or accrued, arising out of past, present or future infringements or violations thereof and the right to sue for and recover the same.
  • "Losses" shall mean all direct losses, damages, liabilities, costs (including legal fees), expenses, charges, interest, penalty, claims, arbitration, proceedings, suits and all sums paid in relation to any compromise or settlement of any claim, arbitration, suit or proceeding. "Misuse" or "Abuse" means content that is inconsistent with the spirit of the Terms of Service, even if it is something that is not expressly or impliedly forbidden by the letter of these Terms of Service. In other words, if you do something that is not prohibited here verbatim but is not expressly allowed or provided for by the Terms of Service, Wingame is wholly entitled to use its discretion to remove the said content from the Platform and from all other appropriate places. "Party" refers individually to each of you and Wingame
  • "Parties" refer to both you and Wingame jointly. "Personal Data" means any personally identifiable information relating to an identified or identifiable individual, including data that identifies an individual or that could be used to identify, locate, track, or contact an individual. Personal Information includes both directly identifiable information, such as a name, identification number or unique job title, and indirectly identifiable information such as date of birth, unique mobile or wearable device identifier, information that could be used to identify a household, telephone number, key-coded data or online identifiers, such as IP addresses, and includes any data that constitutes "personal data" under the GDPR or similar terms under other Data Protection Law.
  • "Platform" shall mean and include website "https://www.Wingame.in", the Application or such other websites and/or mobile applications powered by Wingame but does not include any website or mobile application owned or operated by a third party that may be accessed from any page or mobile application powered by Wingame. "Prize Pool" is the actual or projected amount of real money (in Indian Rupees) that is to be distributed amongst the top-ranking winner(s) of the Contest and is declared at the start of the Contest.
  • "Sensitive Personal Data or Information" with respect to a person means such personal information which consists of information relating to: (i) password; (ii) financial information such as bank account or credit card or debit card or other payment instrument details; (iii) physical, physiological and mental health condition; (iv) sexual orientation; (v) medical records and history; (vi) biometric information; (vii) any detail relating to the above clauses as provided to body corporate for providing service; and (viii) any of the information received under above clauses by body corporate for processing, stored or processed under lawful contract or otherwise. "Services" shall mean the various skill and learning digital games offered on the Platform by Wingame along with other promotional and interactive features. "User Content" means any content such as text, photos, audio, video, or other materials and information, including any quizzes and other competitions, created, uploaded, posted, sent, received and stored on or through the Platform and/or Application by the User.
  • "We" capitalized or otherwise, refers to Wingame and related phrases "us" and "our" should be understood accordingly. "Winnings" refers to awards (in the form of Coins) given to a User for winning or/and performing well (in accordance with specific parameters decided upon by Wingame and communicated to the Users) in a particular Contest on the Platform.
  • "You" capitalized or otherwise, means the User. "Your" capitalized or otherwise, has a corresponding meaning.

    • 3. NATURE OF THE SERVICES AND THE PLATFORM:

  • a. Wingame provides/hosts the Platform to the Users to play certain Contests and other online games. The Services may change or be modified from time to time without prior notice or communication to the User. Furthermore, We may, at its own discretion, cease totally or partially, and/or permanently or temporarily the provision of the Services or Account without prior notice or communication and shall not be liable to the User for such discontinuation.
  • b. When accessing any games, whether paid or free to play, and Contests included in the Services, the specific rules, scoring, controls and guidelines for each game, quiz and Contest shall be found within the game, quiz or Contest itself. Such rules shall be deemed to be an integral part of the Terms of Services, which Users shall agree to and comply with.
  • c. We do not warrant that the quality of any Services, information, or other purchases made by you or obtained by you will meet your expectations, or that any errors in the Service will be remedied. We have made every effort to display the maximum possible information on our Platform and Application. We reserve the right, but are not obligated, to limit our Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. All descriptions of Services or Services pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to modify or discontinue any Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
  • d. The User may participate in any Contest wherein the User contributes the Entry Fees (using Coins and/or Bonus Tickets subject to the specific rules of that Contest) towards the Prize Pool of such Contest, which will be passed on to the winner(s) of the Contest, minus the Fees (as defined hereinafter) after the completion of the Contest, as per the terms and conditions of such Contest. It is clarified that Wingame has no right or interest in this Prize Pool, and only acts as an intermediary engaged in collecting and distributing the Prize Pool in accordance with the Contest terms and conditions. The amount to be paid-in by the User towards the Prize Pool would also be debited from the User’s account balance or the Bonus Tickets, as the case may be.
  • e. The User is exclusively responsible for obtaining and maintaining all the necessary equipment, software and hardware, including a stable internet connection, for accessing the Services, the Platform and/or the Application and for ensuring the compatibility of the same with the Platform and/or the Application. The User shall be solely responsible for all charges related thereto. The User agrees and acknowledges that We shall not be liable for: (i) any damage to the User's equipment from the use of the Services; the Platform and/or the Application; and/or (ii) any damage or Losses, including monetary losses, incurred by the User due to a fault at the User's end including but not limited to faulty equipment, loss of internet access, low bandwidth, slow speed of the User's internet connection, incompatible device, etc.

    • 4. ACCEPTANCE AND RESPONSIBLE GAMING:

  • a. By accepting these Terms of Service you are fully aware that there is a risk of losing money while participating in the Contests and you are solely responsible for any such loss suffered by you. You agree that your use of our Services is at your sole option, discretion and risk.
  • b.Wingame does not support, endorse or in any way promote gambling and Wingame shall not be liable if Users do not adhere to the rules as set forth in the Contest and/or otherwise engage in gambling and betting activities on the Platform.
  • c. Wingame recommends that Users adopt a responsible approach while using the Services and safeguard themselves against any adverse effects.

    • 5. DISCLOSURE REGARDING GAME OF SKILL:

  • a. Users must note that the Contests held on the Platform are all skill-based competitions and games of skill are excluded from the ambit of Indian gambling legislations including, the Public Gambling Act of 1867and other state enactments.
  • b. A few Indian states including Assam, Orissa, Tamil Nadu, Andhra Pradesh, Sikkim, Nagaland, Karnataka and Telangana ("Restricted States") have incorporated certain restrictions with respect to games of skill and we do not offer the Services, the Application and/or the Platform in such Restricted States.
  • c. Supreme Court of India in the case of State of Andhra Pradesh v. K Satyanarayana (AIR 1968 SC 825) and KR Lakshmanan v. State of Tamil Nadu (AIR 1996 SC 1153) elaborates on what comprises a 'Game of Skill' as under: “A game of skill, on the other hand- although the element of chance necessarily cannot be eliminated is one in which success depends principally upon the superior knowledge, training attention, experience and adroitness of the player. Golf, chess and even Rummy are considered to be games of skill. The Courts have reasoned that there are few games, if any, which consists purely of chance or skill, and as such games of chance is one in which the element of chance predominates over the element of skill, and a game of skill is one in which the element of skill predominates over the element of chance. It is dominant element – “skill” or “chance” – which determines the character of the game”.
  • The performance/ranking of a User in all quiz based Contests rests predominantly on their superior knowledge, experience and dexterity and the ability to answer the question correctly. The format of the Contest connects multiple Users to play against each other. The Users who are ranked amongst the top 33% (thirty three percent) to 40% (forty percent) [depending upon the number of entries in each contest] of the Contest basis the accuracy of the answer as well as the time taken to answer the questions, subject to the User having a non-zero answer (i.e. the User has at least answered one question correctly) are eligible to earn Winnings for that Contest. Wingame does not decide the winners or the loser as well as the ranking in any particular Contest and the same is based on the rules of the Contest.
  • By participating in any of the quiz-based Contests, each User acknowledges and agrees that it is participating in a game of skill and the same is not considered as gambling.

    • 6. ELIGIBILITY:

  • The Contest(s) are open to persons only above the age of 18 (eighteen) years or the age of majority as per Applicable Law.The Contest(s) are open only to persons, currently residing in India, excluding those persons residing in the Restricted States. We may, in accordance with the laws prevailing in certain Indian states, bar individuals residing in those states from participating in the Contest(s). Currently, individuals residing in the Restricted States cannot participate in any Contests that distribute Winnings as the laws of the Restricted States are unclear/bar Users from participating in Contests, games, events or quizzes where participants are required to pay to enter. Participants who wish to participate must have a valid email address, registered Account, PAN, Aadhaar Card and bank account in India. We may, on receipt of information or reasonable suspicion, at its sole discretion, bar a User from participation and/or withdrawing Winning amounts if such User is found to possess any insider knowledge of questions to be asked in the Contests. Only those Users who have successfully registered on Application as well as registered prior to each Contest shall be eligible to participate in the Contest and eligible to earn Winnings and/or any other prizes. To play a game, at-least 2 (two) participants are required. In case only one participant joins, a User can play for fun. In such cases, no Entry Fees will be charged by the Company and there will be no winning/losing involved or Winnings distributed.

    • 7. CREATING AN ACCOUNT:

  • a. The User shall be required to register and create an account ("Account") on the Platform to be able to access the Services, including the Contests, etc. You will at all times be responsible for maintaining the confidentiality of the Account information, its password and are fully responsible for all activities that occur under your Account. You agree to (i) immediately notify Wingame of any unauthorized use of the Account information or any other breach of security; and (ii) ensure that you exit/log out from the account at the end of each session. Wingame cannot and shall not be liable for any loss or damage, including any monetary loss or damage arising from your failure to comply with this Clause. You may be held liable for losses incurred by Wingame or any other customer or visitor to the Platform and/or Application due to authorized or unauthorized use of your Account as a result of your failure in keeping your Account information secure and confidential.
  • b. You may also register an Account through your account with certain third-party social networking services, such as Facebook or Google ("SNS Account"). You have the ability to disable the connection between your Account and your SNS Account at any time, by accessing the "Settings" section of the Platform.
  • c. Please note that the User shall not be charged any fee for registering and/or creating an Account with Wingame on the Platform and your access to the Platform, and Application is free of charge. However, you may be charged an Entry-Fees for participating in any Contest and/or for making any in-app purchases, including purchasing Coin packages. Verification
  • We verify all of our User's identities to comply with the requirements of our licenses, our responsibility to prevent underage gaming and to prevent crime and illegal activities, including usage of the Services in Restricted States. At registration, you are required to enter your personal details, such as name, address, and date of birth and upload a copy of your Aadhar Card as issued by the respective Governmental Authority. If you cannot be verified based on the documents provided or are unable to provide the requested documents, you must provide additional information until we are able to successfully verify your identity. If we cannot complete verification, we may, at our sole discretion, terminate your Account. Underage Gaming You must be at least 18 (eighteen) years of age, and above the legal age for Skill/knowledge based games in the jurisdiction in which you reside, to avail our Services. If we have reason to believe or suspect that you may be under age: o Your Account will be frozen; and o No further gaming on the Platform and/or Application will be permitted until we have successfully verified your age. We may withhold any funds in your Account until your age is successfully verified. If, on completion of the age verification process, you are found to be underage, Wingame shall forthwith terminate your Account and will not be liable to return to you any deposits pending in the Account. We may also further be required to report you to the relevant Governmental Authority for contravention of the Applicable Law. Single Account You may only register and operate a single Account. If you are operating multiple accounts we reserve the right, at our sole discretion, to suspend and/or terminate all accounts without the User's consent and any balances and deposits (belonging to you) shall be deemed forfeited. Accuracy o At the time of registration, you shall ensure that the Account information provided by you is complete, accurate and up-to-date. Use of another User’s Account information is expressly prohibited. Wingame may also require you to undergo a KYC verification process at any time during your use of the Platform and the Services, and in any event, prior to making any withdrawal from the Account to your bank account. o You are further required to keep your personal details up to date at all times. If you change your address, e-mail, phone number, form of payment/bank account or any other contact details or personal information, please contact customer services, as provided below, in order to update your Account information.

    • 8. ENTRY-FEES AND FEES :

  • I. The Platform and Application may be browsed free of charge by a User. However, for all Contests entered into by the Users, the User shall be charged an Entry-Fees which shall cumulatively (total Entry Fees of all Users signed up for that particular Contest) comprise the Prize Pool. When the User opts to join a Contest, the Entry Fees shall be deducted from the Bonus Tickets first and if there are no Bonus Tickets in the User's Account, then the requisite amount shall be deducted from the Purchased Coins, and in the event, there are no Coins available in the Account, then such Entry-Fees shall be deducted from the Winnings of the User.
  • II. Presently, Wingame charges a fixed fee of 20% (twenty percent) of the Entry Fees of the Contest, inclusive of GST ("Fees") and the remaining 80% (eighty percent) Entry Fees forms part of the Prize Pool for any Contest which is then distributed as Winnings. It is clarified that the Fees charged is subject to Wingame's discretion and may vary in case of certain Contests. Wingame as an introductory offer shall not charge the above-given fee of 20% till 31st August 2021 to its users. However, the said offer may be extended to a further date or rescinded earlier by Wingame at its discretion.
  • III. Any amount received by Wingame as Entry Fees, including the Fees, shall be non-refundable except wherein the Contest has been cancelled or where there has been an error in the Services.
  • IV. In the event of cancellation of an event or an error in the Services, Wingame may refund the Entry Fees after investigation into the matter by Wingame. If any amounts are to be refunded to the User after the conclusion of the investigation by Wingame, we shall process your request and refund the Entry Fees or part thereof, as the case maybe, within a reasonable amount of time into your Account, which may then be utilized towards other Contests held on the Platform and/or Application.
  • V. The Fees for the Services are subject to change without notice.

    • 9. PRICING :

  • I. The User may, at its own discretion, choose to make certain in-app purchases, including purchase of Coins, for playing in the Contests. The price payable by you for any such purchase shall be indicated on the Platform itself and shall be exclusive of any applicable taxes, levies and any other statutory dues by whatever name called.
  • II. In the event a User initiates a transaction for in-app purchases, including for purchase of Coins, for which the amount has been debited from the bank account of the User but no corresponding purchase is demonstrated in the Account, Wingame recommends that the User contact its bank forthwith for a speedy resolution of the discrepancy
  • III. Wingame reserves the right to change the price and specifications in relation to any in-app purchase at any time without prior notice. You are obligated to confirm the price mentioned on the Platform before making any purchase.
  • IV. In connection with your requested purchase, you will be asked to either (i) provide customary billing information such as name, billing address and credit/debit card information; or to (ii) confirm the billing information which has already been submitted to Wingame or its third-party payment processor. You hereby authorize the collection of such amounts by charging the credit/debit card provided and/or using any UPI ID, either directly by Wingame or indirectly, via a third party online payment processor or by one of the payment methods described on the Platform and/or Application. If you are directed to Wingame's third party payment processor, you may be subject to terms and conditions governing use of that third party's service and that third party's personal information collection practices. Please review their terms and conditions and privacy policy before using the services. You will be solely responsible for the security and confidentiality of your credit/ debit card details or any other payment related details. Wingame expressly disclaims all liabilities that may arise as a consequence of any unauthorized use of your credit/ debit card or any other payment related details. Once your transaction is complete you will receive a confirmation email summarizing your purchase from Wingame or its third party processor, as applicable.
  • V. From time to time, we may offer special promotions for some or all of our Services, including discounts, limited edition Coins, etc. These offers may be for a limited time only and Wingame reserves the right to change or discontinue such offers at any time.
  • VI. If we are unable to collect any amounts you owe for a purchase made by you on the Platform and/or the Application, we and/or the respective third party processor may engage in collection efforts to recover such amounts from you. You hereby explicitly agree that all communication in relation to amounts owed will be made by electronic mail or by phone, as provided to us by you. Such communication may be made by us or by anyone on our behalf, including but not limited to, a third-party collection agent.

    • 10. WINNINGS AND PAYMENT DETAILS :

  • I. Winnings The extent of the Winnings for all Contests shall be declared at the time a User registers to participate in any specific contest and the Prize Pool has been determined. You may withdraw your Winnings by means of Paytm or an electronic bank-to-bank transfer for the amount of the Winnings, subject to a minimum withdrawal amount of Rs. 100/- (Rupees One Hundred Only). You agree that all withdrawals you make are governed by the following conditions:
    • a. Wingame can ask you for KYC documents to verify your address, age and identity at any stage. Withdrawals will be permitted only from the Account for which such KYC process is complete and after the applicant TDS has been deducted.
    • b. All Coins won by the User from any Contest are deposited as Winnings to the Account of the User. However, in the event that any Bonus Tickets have been used as the Entry-Fees for any Contest, the entry fee for the said contest shall be deducted from the total number of Coins awarded as Winnings to the User from that particular Contest.
    • c. You can choose to withdraw the Winnings from your Account at any time, subject to Bonus Tickets/promotional money withdrawal restrictions. The User further agrees and acknowledges that Coins once purchased shall not refunded and may not be withdrawn by the User into your own bank account other than in certain extenuating circumstances and on a case-to-case basis, wherein Wingame may agree, in its sole discretion, to refund the value of the coins, or part thereof to the User. In case of wingame franchise ticket purchase, winning amount will be paid by franchise at the place of purchase by cash or online transfer to winner player account.
    • d. Your promotional money/Bonus Tickets can be used to play cash play Contests, but will not be eligible to be transferred to your bank account via withdrawals or to any other User Account. Any such transfer request will be eligible for cancellation.
    • e. Wingame prohibits Users to use our Application, Services and/or Platform, as an intermediary platform for transferring money. The money deposited should be used for playing Contests, making in-app purchases and other chargeable features of the Application. If a User is found doing any such activity, then Wingame reserves the right to suspend the Account until further notice.
    • f. The User agrees and acknowledges that Wingame does not issue receipt for entries in the Contests. The entries are accounted within the Account on the Platform. It is the responsibility of the Users to ensure that the entries are accurate and the Winnings are duly credited to its Account.
    • g. Once notified, post verification of the withdrawal request, we may disburse the specified amount through Paytm or electronic bank transfer based on the mode of withdrawal selected by you. We shall make our best efforts to honour your choice on the mode of withdrawal, but reserve the right to always disburse the specified amount to you by Paytm or bank transfer. We also reserve the right to disburse the amount on the financial instrument used to add Coins to your Account.
    • h. Withdrawals attract processing charges as per the prevalent policy of the third party payment processor as well as the Reserve Bank of India.
    • i. We will attempt our best to process your withdrawals in a timely manner, but there could be delays due to the time required for verification and completing the withdrawal transaction. We shall not be liable to pay you any form of compensation for the reason of delays in remitting payments to you from your Account.
    • j. To be eligible for Winnings, you must be a resident of India and access the Services, Platform and Application of Wingame from India, barring the Restricted States. If you are a prize winner living in India and are physically present in India while accessing the Services of Wingame but are not an Indian citizen, we will remit your Winnings in Indian Rupees to the address given by you, provided, the address is within India, barring the Restricted States.
    • o Credit Checks Wingame reserves the right to run credit checks on all cardholders with third party credit agencies on the basis of the information provided on registration. o Credit o Participation on credit is prohibited at Wingame. o Financial Institution Interest Wingame is not a financial institution and thus any deposits made into your Account are not due for any interest payments on the deposit(s) whatsoever.
  • II. No legal or tax advice Wingame does not provide advice regarding tax and/or legal matters. Users who wish to obtain advice regarding tax and legal matters are advised to contact appropriate advisors. You are solely responsible for any applicable taxes on any Winnings that you collect from Wingame. III. No arbitrage You are strictly prohibited from utilizing Wingame and its systems to facilitate arbitrage. Where Wingame deems that you have deliberately used the systems for financial gain through arbitrage, any gains will be forfeited and deducted from your balance without warning or notification.

    • 11. TDS AND TAX POLICY

  • I. All Winnings per Contest shall be subject to deduction of tax at source ("TDS") as per the Income Tax Act, 1961. As of April 1, 2021, the TDS rate prescribed by the Government of India with respect to any winning/prize above Rs. 10,000/- is 30% (in case of Indian Residents players) and 31.2% in case of (non-resident players) of the total winning/prize amount per game / quiz.
    II. In case of any revisions by the Government of India or the respective Governmental Authority to the aforementioned rate in the future, TDS will be deducted by Wingame in accordance with the then current prescribed TDS rate. Winners will be provided TDS certificates in respect of such tax deductions. The winners shall be responsible for payment of any other applicable taxes, including but not limited to, income tax, gift tax, etc. in respect of the Winnings.
    III. The User will have to provide their valid PAN card copy so that Wingame can file TDS deducted accordingly.
    IV. No TDS shall be deducted if the Winning per Contest are up to, or less than, Rs. 10,000 on Wingame Games/Quizzes.

    • 12. BONUSES AND PROMOTIONAL OFFERS

  • I. Separate Terms and Conditions o Wingame may, from time to time, offer Bonus Tickets, promotions and/or competitions, which are governed by separate terms and conditions. Any Bonus Tickets or special gift cards or coupons credited to your Account must be used in adherence with such terms and conditions. o In the event and to the extent of a conflict between these Terms of Service and the terms and conditions applicable to Bonus Tickets and promotional offers, the specific terms and conditions applicable to Bonus Tickets and promotional offers shall prevail.
    II. Promotion Refer a Friend ("RAF"): You can invite a friend, acquaintance or any other person to use the Services available on the Platform and/or Application by accessing the "Refer - A - Friend" feature on the Platform and the Application. The RAF bonus plan shall be governed by the additional terms and conditions provided in the RAF section on the Application.
    III. Right to Rescind Wingame reserves the right to withdraw any promotional offer, including the offering of Bonus Tickets, at any time, subject to the promotional offer having a specific eligibility period.
    IV. Eligibility o All Wingame offers are intended for recreational customers and we may, in our sole discretion, limit the eligibility of Users to participate in any given promotion. We reserve the right to withdraw the availability of any offer or all offers to any User. o In addition to the specific requirements of any promotional offer, all offers are limited to one person, family household address, e-mail address, telephone number, same payment account number (e.g. debit or credit card, etc.) and shared computer, e.g. school, public library or workplace. V. Bonus Tickets o The Bonus Tickets, which Wingame may, at its sole and absolute discretion, grant to a User as part of a promotional activity, can be used by the User for the purpose of setting off against the contribution to the Prize Pool as Entry Fees in any Contest. As set forth in Clause XI, the User shall not be permitted to withdraw or transfer the Bonus Tickets to any other third party account of the User. The Bonus Tickets shall not have any monetary value. o In the event that Bonus Tickets are used as Entry Fees to participate in a Contest and the User is eligible to Winnings on completion of the Contest, the amount payable for the Entry Fees shall be deducted from the User’s Winnings from that particular Contest. In the event a User's Winnings do not surpass the amount of Bonus Tickets used by you as Entry Fees in the Contest, no amount shall be credited to such User as Winnings. VI. The deposit of the Bonus Tickets shall be at the sole discretion of Wingame and it may substitute or change the Bonus Tickets amount offered under a promotion at any time without notice. The decision of Wingame will be final and binding with respect to the promotions and the prizes therein and no correspondence, objection, complaints, etc. will be entertained in this regard. No promotion may be clubbed with any of other offers/promotions that are running simultaneously and organized or conducted by Wingame.

    • 13. USER CONDUCT

  • o Wingame may, from time to time, offer Bonus Tickets, promotions and/or competitions, which are governed by separate terms and conditions. Any Bonus Tickets or special gifI. Users agree to abide by these Terms of Service, the Privacy Policy and all other rules, regulations and terms of use of the Platform and Application. In the event a User does not abide by these